Click Me Home (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use our website or book our services.
Information We Collect
When you request a booking, contact us or use our website, we may collect your name, phone number, email address, service address, access details you choose to share (such as a lockbox code), cleaning preferences, payment details (processed by a third-party provider; we do not store full card numbers), and photographs of completed work taken for your checklist.
How We Use Your Information
- To schedule, confirm and perform cleanings and send your photo checklist
- To communicate about bookings, changes and invoices, including by text message
- To verify eligibility for the first-booking offer and referral credits
- To assign and manage cleaners and respond to guarantee claims
- To improve our services and website
- To send occasional offers, which you may opt out of at any time
Access Details
Keys, lockbox and smart-lock codes are stored encrypted, shared only with the cleaner assigned to your visit, and deleted when you ask or when your account closes. Please change temporary codes after a one-time clean.
How We Share Information
We do not sell your personal information. We share it with the cleaners assigned to your home, service providers who help us operate (scheduling, payments, text messaging, email), and when required by law.
Cookies & Website Data
Our website may use cookies or similar technologies to support functionality, measure advertising performance (for example, Google Ads conversion tracking) and understand general usage. You can control cookies in your browser settings.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us, opt out of marketing at any time, and reply STOP to end text messages. California residents have additional rights under the CCPA; contact us to exercise them.
Data Security
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.
Children’s Privacy
Our website is not directed to children under 13 and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated date.
Contact Us
If you have questions about this page, please contact Click Me Home:
- Phone: (909) 986-1574
- Email: info@clickme-home.com
- Address: 764 E Princeton St, Ontario, CA 91764, USA